KPIs are part of performance management. KPIs are quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their strategic and operational goals. They vary between corporations and industries, depending on their priorities or performance criteria.
See also: http://en.wikipedia.org/wiki/Performance_indicator
EIDOS supports the development of KPI’s with the Goals Assessment (GA) module. It allows for the easy transfer of KPI data to the Visual Scoremap as a basis for the continuous monitoring and detailed analysis of progress made in the defined performance areas.